
All cases below are shared with customer consent. Our customers truly appreciate our work and want to help others facing annoying home or technical issues by sharing their experiences.
Below are the details of examples of the jobs we’ve handled – from tech troubleshooting and repairs to home services and bulky item transport. We take pride in providing reliable, affordable, and professional solutions to make your life easier.
📞 Need help? Let us know how we can assist you!
Case 1: Water Kettle Repair
🔹 Problem: The start button wouldn’t latch, bouncing back every time.
🔹 Solution: Minor adjustment to restore proper function.
🔹 Safety Check: Thermal inspection and power cycle operation test completed.
🔹 Why Repair? The kettle was a gift from a friend, holding sentimental value. It only had a minor issue, making repair the best choice.
🔹 New Cost: ~£60
🔹 Repair Cost: £15 + £4 for logistic
🔹 Repair Time: 2 weeks
📞 Have a treasured appliance that needs fixing? Let us help!



Case 2: Lamp Replacement Service
🔹 Problem: Customer wanted to replace their dining room lamp to enhance the ambience.
🔹 Solution: The customer selected their preferred lamp from Amazon, and we installed it for them.
🔹 Safety Check: A standard continuity test was performed in accordance with BS 7671.
🔹 Reason for Replacement: The old lamp was outdated and no longer suited their home style.
🔹 Replacement Cost: £30
🔹 Service Time: 3 hours
📞 Need a new lamp installed or an appliance fixed? We’re here to help!


Reusable old parts? We make sure to use them—no unnecessary charges!


Case 3: Additional Lamp Replacement
🔹 Follow-up Request: After completing the first installation, the satisfied customer requested another lamp replacement.
🔹 Discount Given: As a returning customer, they received a special discount.
🔹 Challenge: Dealt with old wiring and ensured a safe installation.
🔹 Solution: Successfully installed the new lamp, enhancing the home’s ambience.
🔹 Customer Satisfaction: Another happy and well-lit space!
📞 Need multiple installations? We offer discounts for additional services! Contact MG FixIT Solent today!


Case 4: Electric Socket Replacement
Problem: Cracked socket; customer would like to retain the USB port.
Solution: Customer selects the style of their choice, and we handle the replacement.
Cost: £25
Time: 2 hours





Case 5: Water Leakage detection and quick fix
🔹 Problem: The shower screen was leaking, but the customer couldn’t identify the exact spot.
🔹 Solution: Located the leakage point and sealed it properly.
🔹 Check: Simulated a 20-minute shower test to confirm no further leakage.
🔹 Repair Time: 3 hours
🔹 Cost: £55
📞 Not sure where a leak is coming from? Let us find and fix it for you!






Case 6: Mysterious Dripping Noise – Leak Found Under Bathtub (no idea where is the leak comes from)
🔹 Problem: The customer noticed a dripping sound but couldn’t locate the source.
🔹 Solution: Identified a leak in the U-bend under the bathtub and replaced it.
🔹 Check: Conducted a 20-minute water test to ensure no further leakage.
🔹 Repair Time: 3 hours
🔹 Cost: £70
💧 Got an unexplained leak? We can help find and fix it!





Case 7: Bathroom Ceiling Lamp Switch Repair
🔹 Problem: Over time, the pull-cord switch started malfunctioning.
🔹 Solution: Replaced the faulty switch with a new one.
🔹 Check: Tested by switching on and off 10 times to ensure reliability.
🔹 Repair Time: 1 hour
🔹 Cost: £20
💡 Got a faulty light switch? We can fix it quickly and affordably!





